If you are looking for a smart, reliable and cost-effective way to communicate with your customers, partners and employees, you might want to consider Besanz cloud-based phone systems. Besanz is a 100% cloud-hosted business phone solution that streamlines communication, improves productivity and reduces costs. In this blog post, we will show you how Besanz helped businesses grow by providing them with advanced features , scalability, integration and analytics.
Besanz offers a range of features that make communication easier, faster and more engaging.
Some of these features are:
Besanz is a cloud-based phone system that grows with your business. You can add or remove users, phone numbers, extensions and features as you need, without any hassle or extra cost. You can also use Besanz on any device that connects to the internet, such as IP phones, smartphones, tablets or computers. This means you can work from anywhere and stay connected with your customers and team.
Besanz integrates seamlessly with over 100 customer relationship management (CRM) and management information systems (MIS) platforms. This allows you to access your customer data, history and notes from your phone system, and sync your call activities with your CRM or MIS. This way, you can improve your customer service, sales performance and workflow efficiency.
Besanz provides you with custom built analytics that help you monitor and improve your business communication. You can access real-time reports and dashboards that show you key metrics such as call volume, duration, outcome, quality, agent performance and customer satisfaction. You can also use advanced analytics tools such as call monitoring, whispering and barge-in to coach your agents and ensure they deliver the best service possible.
With Besanz, you can enjoy advanced features, scalability, integration and analytics that streamline communication, improve productivity and reduce costs.
